Thai AirAsia Booking Information
Thai Air Asia is a low-cost carrier company borne of a joint venture between Malaysia’s budget airline AirAsia, and Thailand’s Asia Aviation. Operating out of Suvarnabhumi International Airport, it is the only budget airline ferrying air passengers to both domestic and international destinations.
Travelers seeking to fly with Thai Air Asia can book their tickets via several options. They can reserve and pay their airfare online via the airline’s website at www.airasia.com, through mobile booking at mobile.airasia.com using the AirAsia Mobile App for iPhone and Blackberry devices, at AirAsia’s Sales Offices and Airport Sales Counters, through accredited travel agencies, and at booking kiosks in selected locations.
Thai AirAsia’s online booking is available to passengers up to 4 hours before their scheduled flight departures. AirAsia’s website provides an online form where passengers can input pertinent information, select their chosen flight schedule, and pay via credit card. The online form also allows travelers to check and manage their flight itinerary should they choose to make any changes.
Using a mobile device, like an iPhone or Blackberry, travelers can also get flight schedules, book their tickets and perform Self Check-Ins. They can likewise pre-book their in-flight meal, reserve a Comfort Kit, upsize their baggage, pick a seat, and apply for travel insurance through the AirAsia Mobile App.
Passengers traveling in a group can make a group booking from Mondays to Fridays at contact numbers +603 8660 4399, +603 8775 4399 and +603 2787 0101 to get their quoted fares. Payments for group bookings may be made via MasterCard or Visa Card at any AirAsia Group Sales Office, or through cash or check at AirAsia’s Maybank account, any Pos Malaysia branches, or Malayan Banking Berhad.
Travelers may also book their tickets through licensed travel agents or accredited government travel agencies.
For online bookings, Thai AirAsia accepts Visa, MasterCard, Amex, and JCB payments, and direct debit payments. Passengers may also pay over-the-counter at AirAsia’s Sales Offices and Airport Sales Counters, 7-Eleven outlets, K-Bank, and Siam Commercial Bank, as well as through ATM payments via Bank BNI and Bank Permata.
Passengers seeking more information about booking and payments may contact Thai AirAsia through its call centers in Malaysia, Singapore, Indonesia, Thailand, Philippines, China, Taiwan, Macau, Hong Kong, United Kingdom, Australia, India, South Korea, France, Japan, and New Zealand, and at various Airport Sales Stations, Sales Offices, and AirAsia Travel Service Centres across Asia.